Hancock County Jail

Hancock County Jail Visitation

 Visitation Scheduling & Information

• Video visitation is currently used for all inmates.
• To schedule a visit, call (866) 340-7879 at least 24 hours in advance of your desired visitation time.
• Visitation length is 20 minutes.
• Each inmate can have two 20-minute sessions per week. 
• Plan to arrive 10 minutes prior to your scheduled visit.
• If you are late, you will need to reschedule the visit with the company.  We have many visitors and need to remain on our schedule. 
• The above schedule may be modified because of staff availability.

Visitation Guidelines

• When scheduling your visit, you must provide:
  • Your name
  • Your address
  • Your date of birth
  • Your driver's license number
  • Names of any and all additional visitors (including children)
• Visitors are subject to search.
• Adult visitors must show picture ID (driver’s license or state ID card).
• Children must be accompanied by their parent or guardian. No one under 18 without legal parent or guardian will be permitted to visit.
• Visitation will be denied in the event the visitor appears to be under the influence of drugs or alcohol and may be subject to arrest.
• Visitation will be denied for inappropriate dress.
• Visitation may be terminated at any time by the visitation officer for inappropriate behavior in the visitation area or by the inmate in the block.
• Photos or recording of inmate visitation is prohibited.  Visit will be terminated and restricted for that visitor from that point forward.
• Special Assistance will be provided to handicapped visitors who notify the visitation officer prior to the visit.
• Visitation will be denied if there is an active Protection Order in place.

Commissary

Inmate commissary deposits may be made online at jailatm.com or by using the kiosk located in the jail lobby (cash or credit cards accepted). You will need the inmate's name and date of birth for all transactions.

Medical Care

Doctor call is held weekly at the Hancock County Jail. Inmates are required to pay a minimal fee for services and prescriptions. Nurse call is available daily, and a fee may be charged for this service. Dentist call is also held on an as needed basis, and there is a fee for this service.

Indigent inmates will not be denied treatment; however, a negative balance will be held against their account. Indigent inmates will be provided with the minimum necessary healthcare items weekly.

Clothing

The Hancock County Jail does not accept clothing from outside this facility. Inmates can purchase clothing items (underwear, t-shirts, socks, etc.) from commissary. One set of clothing will be accepted one week in advance if an inmate is scheduled for a jury trial. Upon arrival to the jail, if an inmate is wearing white undergarments, they may be allowed to keep them. This means plain white t-shirts, socks, traditional underwear.  Bras must not contain underwire.

Mail

All inmates of the Hancock County Jail may send and receive correspondence through the U.S. Postal Service. No mail, notes or photographs may be dropped off at the jail for inmates. Mail that is received at the Hancock County Jail for an inmate that has been released or transferred to another facility will be returned to the sender. The exception to this would be if they are “temped out”, meaning temporarily in another facility and we know for sure, they will be back, we hold it in their file.

Address for incoming mail to a Hancock County Jail Inmate:

Inmate Name, Block letter
Hancock County Jail
398 Malcolm Grass Way
Greenfield, IN 46140

Please be certain to have your return address, including your name, in the upper left hand corner of the envelope. (This will ensure the return of the letter in case the inmate has left our facility.) Mail will not be delivered to the inmate without a proper return address.

Books or acceptable magazines may be mailed in from the publisher. Such as a magazine subscription or direct from a book company.

Unacceptable Mail Items

The following items are not allowed in the Hancock County Jail. Including any of these items included will result in items not being delivered to inmate:

• No stickers, perfume, glitter, or other material on envelopes or letters
• No polaroid pictures
• No pornographic or sexually explicit photos
• No photos depicting violence
• No cards of any type (Due to increasing risk of contraband, no cards allowed. Any cards will be placed in inmate property and held until release.)

All personal mail is inspected for any and all types of contraband.

Inmate Telephone Service

Combined Public Service provides inmate telephone service at the Hancock County Jail.

Inmates or family may purchase phone time for the inmate:

• Prepaid machine in the lobby of the jail.
• Family may call 1-877-998-5678 and select option 4. (Visa or MasterCard accepted).

Family members may also set up a prepaid direct account. This allows for the inmate to call only that particular number, as long as there is money on the account. This can be set up in 2 ways:

• Online at www.inmatesales.com.
  • Select Create an account.
  • Click on buy call time to 1 phone number.
  • Choose the jail in which the inmate is housed (Hancock County Jail-Indiana).
  • Enter the phone number that you would like the inmate to call.
  • Choose the amount of money you want to put on that phone number.
  • Enter your Visa or MasterCard number.
  • Payment processes in about 15 minutes.
• By phone, call 1-800-849-6081 to set up the prepaid direct account.
  • Phone time is at a rate of .21¢ per minute.
  • Phones are available between the hours of 8:00 a.m. through 11:00 p.m.

New arrestees receive a free, 5-minute call upon completion of booking.

Inmate Bond--beginning January 15, 2022

Bond amounts are determined by the court. There is a $5 fee on criminal case bonds.  The fee does not apply to a WRIT. Once a bond has been set, the inmate may bond themselves out if they have

• A credit card with them, or
• Enough cash with them to cover the full amount.  

The public can post bond for someone by either:

• Going to the lobby of the Hancock County Jail and use the Jail ATM kiosk.  Kiosk will take cash or credit card.
• Visiting www.jailatm.com and follow instructions for bond.

When an arrest is made and a vehicle is towed, there are 5 main Companies used in Hancock County. If someone wishes to have that vehicle released to someone other than the registered owner, a property release form needs to be signed by the inmate who is in the jail.  

• Auto 911:  317-861-3663
• Garner's:  317-485-5506
• Inman's:  317-462-6852
• Johnson's:  317-462-2445
• Payne's:  317-936-9583

Property Release

When an individual has been brought to the jail, property will not be released if the inmate is considered to be under the influence. Once they have been taken to population, property can be released. A form will need to be signed and ID is required. Property will not be released after 72 hours inside the facility. If property is released, we do not accept it back into the facility.