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1. Want to file your appeal online?
2. Submitting In-Person?
3. Submitting via email?
4. Submitting via US mail?

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1. What properties may qualify for an exemption?
2. What must I file and when?
3. Want to file online?
4. What happens after I file?
5. How often do I file?

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1. What should I expect from a reassessment?
2. How is reassessment conducted?
3. How can I make sure my assessment is correct?
4. Why do we have reassessment?
5. What are property tax caps?

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1. I have refinanced my home, do I have to reapply for my property tax deductions?
2. I have recently married and taken my spouses last name, do I need to reapply for my property tax deductions?
3. Are there tax deductions for those over 65, Veterans or the disabled?
4. Who do I contact if I changed my tax mailing address?
5. Can I apply for deductions online?

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1. Have you filed for all the property tax deductions that you might be eligible for?
2. Have you refinanced your mortgage, changed your name, changed ownership or moved?
3. Are you over 65, a Veteran or disabled?
4. Do you need to change your tax mailing address?

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1. Can an earthquake happen here?
2. What can we do to prepare?

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1. What is Future Hancock?
2. What is a Comprehensive Plan?
3. What can a Comprehensive Plan do?
4. Which areas in the County will the Future Hancock Comprehensive Plan Cover?
5. I live in an incorporated City or Town in Hancock County how will this plan impact me?
6. Who is coordinating the Future Hancock Comprehensive planning process?

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1. How can I get a birth or death certificate?
2. How can I add the father of my child to his birth certificate?
3. How can I get a copy of my birth certificate if I don't have any identification?
4. How do I find genealogy records?
5. What is the procedure for installation of a septic system?
6. What is the cost of soil borings?
7. Is there a time limit on soil boring results?
8. What is the cost of septic permits?
9. Is there a time limit on septic permits?

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1. Who qualifies for a Public Defender?
2. How do I obtain a Public Defender?
3. How do I find out information on my case?

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1. Planning to transfer property?
2. Did you decide to prepare your own legal documents?
3. How much is it going to cost to record your documents?
4. Does your document need notarized or another standard statement?
5. Does the document meet the exemption for any standard statement?
6. Does the document involve real estate or personal property?

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1. What are section corners?
2. Where can I get a county map?
3. Where can I get a recorded plat of my property?
4. Why was my survey drawing not recorded when my property was surveyed?
5. Why do I see people from your office working or digging in the middle of the road?
6. When do I need a drainage permit?
7. What is the process for a drainage permit?
8. What is the Hancock County Drainage Board and who are the members?
9. How can I contact the Hancock County Drainage Board?
10. When do I need to go before the Hancock County Drainage Board?
11. When and where does the Drainage Board meet?
12. What is a floodplain?
13. What is a flood zone?
14. What is a floodway?
15. What is a flood fringe?
16. Who sets the standard for what is a floodplain, flood zone, floodway, and flood fridge?
17. Who can help me with a flood zone determination?
18. Can I build in a floodplain? Floodway?
19. What is an elevation certificate? When do I need one?
20. What is a regulated drain?
21. Where do I find maps of regulated drains?
22. I have a tile that connects to a regulated drain. Does this mean that maintaining this tile is the county’s responsibility?
23. What do the terms “brushing” and “dredging” mean?
24. What is a “watershed”?
25. Why do I pay a drainage assessment and the drain is not on my property?
26. How do I petition to make a drain a regulated drain?
27. What is the general drainage improvement fund?
28. What is a drain maintenance fund?
29. Who contributes to the general drain fund?
30. How is the interest gained from investment applied to drainage funds?
31. How long does a drain stay on assessment?
32. Where do I pay my drainage assessment?
33. How is a drainage assessment determined?
34. What are benchmarks?
35. What is a “legal survey”?
36. Do you do private surveys?
37. What is the Community Rating System (CRS) program?
38. How do I get in touch with IDNR? FEMA? Army Corps of Engineers? NRCS?
39. What is NPDS Phase II?
40. How does a licensed surveyor locate your property lines?

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1. Where is the Treasurer’s office located?
2. Why didn’t I get a notice that my taxes were delinquent?
3. My mortgage company is supposed to pay my bill through escrow. Why did I receive the bill?
4. How do I know if my mortgage company is going to pay my taxes?
5. I paid off my mortgage. What do I do next?
6. I recently bought or sold property. Who is responsible for paying the taxes?
7. I purchased property that was split from another parcel. How do I know how much to pay?
8. How can I reduce my tax bill?
9. Who do I contact if I feel the assessed value of my property is too high or too low?
10. How do I add or remove a name from my tax bill?
11. How do I change my mailing address?
12. What are other assessments?
13. I am tax-exempt do I still have to pay other assessments?
14. I received a personal property tax bill for business property that I no longer own. Do I have to pay the bill?
15. What do I have to do to get a mobile home title transfer permit or moving permit?
16. I never received my tax bill. What do I do?
17. How do I verify that my payment was received?
18. What happens if my check bounces?
19. If I pay my taxes after the due date, what happens?
20. Why is there a penalty on my statement? I know I paid on time last year.
21. My taxes were overpaid. How do I get a refund?
22. Do you accept partial payments towards my property tax bill?
23. What’s the difference between Tax Sale and Sheriff’s Sale?
24. When will my property become eligible for tax sale?
25. What’s the minimum I can pay to get my property off tax sale once it's been certified?
26. I have questions about Hancock County local income taxes affecting my payroll. Who do I talk to?